"Jenn has both comprehensive knowledge of current UX methodologies and deep design and research capabilities. I have worked with Jenn for over 10 years; whether she's working on strategic planning or execution of a project, she brings leadership and value to the entire product life cycle. She's a joy to work with!"
Nancy Dickenson, CEO, FirstGiving"Jenn is among the most talented people with whom I have worked on website design and usability. She combines the creativity of a talented designer with the logic of an expert usability engineer. She's a consummate professional that brings a calming prescence to challenging projects. If you have the chance to work with her, do it. You'll be glad you did."
Jesse Engle, CEO, Co-Tweet
3Across was founded by Jenn Anderson, a consultant specializing in experience strategy and design.
Jenn has a background in information design and traditional graphic design and over 20 years experience working the communication industry's leading innovators.
At eBay, Jenn was a leader in building a strong culture of design, including evangelizing a proven customer-centric approach, mentoring others and using design to drive business success. She led the re-design of eBay's visual design system and guided the early development of the eBay pattern engine and the successful migration of the design
system onto the site. She also led a cross-functional team in the design and implementation of a new finding experience for eBay Motors automotive parts business.
Jenn's user-centered design approach balances empathy for the user with an understanding of business objectives. She involves stakeholders throughout the development process and uses design thinking, prototyping and user research methods, such as ethnography, persona development and usability testing to understand audience needs throughout development.